ABOUT MY ACCOUNT
Creating an account has never been easier. Simply go to “My Account” at the bottom of any page and fill in with the following information:
After doing so, you will have full access to all your order details along with having the ease of checking out more efficiently on all future purchases!
NEWSLETTER SIGN UP
Make sure to sign up for our newsletter to stay up to date with all of our new products and promotions!
PLACING AN ORDER
PAYMENTS TYPES ACCEPTED
You will get an email notification that your order(s) are being processed and then a follow up one once your order is shipped and on its way.
Any products purchased with a pricing error will be honored at our discretion.
All promotional codes will come with a time frame that it is valid to use; any time outside of that time frame, the promotional code is void. Promotional codes cannot be duplicated, sold, or used in anyway other than its original purpose. Shipping costs and taxes do not apply to promotional codes with minimum purchase requirements. Any returns with a promotional code applied will have the same value deducted from the return credit. Promotional codes cannot be redeemed for cash and are subject to cancelation at any time Puredown sees fit.
If a package is returned to us because it is non-deliverable and the customer is found to be at fault, the purchase will automatically be refunded and a 15% restocking fee could be assessed to the total purchase amount.