German Down Comforter & Pillow Bundle
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Free shipping and returns on all US orders
Product Overview
Size Information
Care Instructions
Shipping & Returns
Free and fast shipping on all US orders.
30-day hassle-free returns.
All our customers are entitled to a free 30-Night Risk-Free trial period! The free trial period begins on the day your order is delivered. Should you be dissatisfied with your purchase during the trial period, we encourage you to contact us at customerservice@puredown.com with your respective order number, along with the issue you are experiencing, and we will respond as soon as possible.
Our 30-Night Risk-Free trial means our customers may return the products for any reason without incurring any return costs. You will receive a prepaid return label and a full refund. Absolutely no questions asked!
Made with Love by the Best Materials
FAQ
What certifications do your products have?
- RDS (Responsible Down Standard): Ensures all down is sourced responsibly and from animals that are treated humanely. License Number: CB-CUC-832886
- GOTS (Global Organic Textile Standard): Confirms that our organic cotton is grown without harmful chemicals and processed in environmentally and socially responsible ways. License Number: 1001591/01819765
- DOWNPASS: Verifies that our down is fully traceable and ethically sourced from audited suppliers. License Number: 23-521503
- OEKO-TEX® STANDARD 100: Guarantees that our materials are tested for harmful substances and safe for everyday use. License Number: SH002 245352.1
- BLUESIGN®: Certifies that our manufacturing processes are clean, safe, and environmentally friendly. License Number: 022.114.006
- GRS (Global Recycled Standard): Confirms that we use verified recycled materials to reduce waste and protect natural resources. License Number: CB-CUC-832886
- NOMITE®: Indicates that our bedding is suitable for people with dust mite allergies.
- REPREVE®(Post-consumer Recycled Materials): Shows that we use high-quality fibers made from recycled plastic bottles, helping reduce environmental impact.
What are the benefits of down?
- Eco-friendliness: The protein in down makes it naturally biodegradable. Due to its natural origin and compostable properties, down also has the lowest carbon footprint of all insulating materials. Furthermore, down recycling has flourished, contributing to down’s green credentials.
- Warmth: Down is by far the warmest insulating material available, giving up to three times the warmth per ounce compared to synthetic materials. In addition, its lightweight and softness give you a cloud-like feel while sleeping.
- Breathability: The breathability of down material ensures your skin can breathe easily, and a steady temperature is maintained throughout the night, ensuring a comfortable night’s sleep.
- Softness: As far as softness goes, there is nothing quite like down. The soft, cozy feel of down almost instantly relaxes people and eases them into a peaceful sleep.
- Durability: The durability of a down comforter is unmatched. With proper care and maintenance, these down comforters can last for generations.
How do I wash my down comforter?
Down comforters come with a small tag attached. The comforter label has detailed instructions about a recommended washing technique. Most down comforters are recommended to be dry cleaned by trusted cleaners.
If you are planning to wash a down comforter at home, do check out our in-depth blog post here.
I notice dark spots inside my down bedding item. Did I receive a defective product?
If you see black spots through the white shell of your down bedding items, please don’t worry, the black thing is not dirt but naturally grown black or gray down and feathers. We don’t use any decolorizer to decolor the colorful down and feathers but control the rate at 1%, so it’s natural and healthy.
Why does my down bedding have a scent?
A faint scent is natural and comes from the essential oils in down that help keep it soft and resilient. Even high-quality, clean down may have a mild odor—especially noticeable to those with a sensitive sense of smell. Heat, humidity, or prolonged moisture exposure can make the scent more noticeable.
To reduce or eliminate the smell, air out your down bedding in the sun for a few hours or tumble dry it on low heat until fully dry. Proper drying also helps prevent mildew.