FAQ
Are down and feathers in this pillow ethically sourced?
The down and feathers used in this down feather pillow have been certified to the RDS (Responsible Down Standard). RDS is a voluntary global standard aiming to ensure that down and feathers come from animals that have not been subjected to unnecessary harm.
Can I use pillowcase with this down feather pillow?
Yes, you can use pillowcase with this down feather pillow. In fact, using a pillowcase is advisable to protect the pillows and keep them clean.
I notice dark spots inside my down feather pillow. Did I receive a defective product?
If you see black spots through the white shell of your down bedding items, please don’t worry, the black thing is not dirt but naturally grown black or gray down and feathers. We don’t use any decolorizer to decolor the colorful down and feathers but control the rate at 1%, so it’s natural and healthy.
How often should I replace my down feather pillow?
The lifespan of down feather pillow can vary depending on its quality and usage. On average, down feather pillows can last 5 to 10 years. However, if you notice a significant loss of loft, flattened areas, or an uncomfortable sleeping experience, it may be time to consider replacing your pillow.