puredown® Queen Size Pillows Set of 2, Shredded Memory Foam Pillows, Cooling Queen Pillow 2 Pack, Adjustable Firm Bed Pillow for Sleeping, Side, Back and Stomach Sleepers
Free shipping and returns on all US orders
Shipping & Returns
Free and fast shipping on all US orders.
30-day hassle-free returns.
All our customers are entitled to a free 30-Night Risk-Free trial period! The free trial period begins on the day your order is delivered. Should you be dissatisfied with your purchase during the trial period, we encourage you to contact us at customerservice@puredown.com with your respective order number, along with the issue you are experiencing, and we will respond as soon as possible.
Our 30-Night Risk-Free trial means our customers may return the products for any reason without incurring any return costs. You will receive a prepaid return label and a full refund. Absolutely no questions asked!
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Made with Love by the Best Materials
FAQ
Are down and feathers in this down comforter ethically sourced?
Yes, the down and feathers in this comforter are certified by the Responsible Down Standard (RDS). This voluntary global certification ensures that the materials are sourced from animals that have been treated humanely and not subjected to unnecessary harm.
How do I choose the right size down comforter for my bed?
Start by measuring the width and length of your mattress. Comforters are typically sized to match standard mattress dimensions—twin, full, queen, king, and California king. For the best coverage and a more luxurious drape, consider choosing a comforter that matches or slightly exceeds your mattress size.
How do I wash my down comforter?
You can machine wash your down comforter on a gentle cycle with cold water, then tumble dry on low heat. To keep it cleaner for longer and reduce the need for frequent washing, we recommend using a comforter cover.
How often should I wash my down comforter?
Down comforters require minimal washing—typically just once or twice a year. Using a comforter cover helps keep it clean and extends the time between washes.
I see dark spots inside my down comforter. Is it defective?
Not at all. The dark spots you may notice through the white fabric are naturally occurring black or gray down and feathers. These are completely normal and safe. We choose not to use chemical decolorizers, opting instead to limit darker feathers to about 1% for a more natural and healthy product.
Why does my down bedding have a scent?
A faint scent is natural and comes from the essential oils in down that help keep it soft and resilient. Even high-quality, clean down may have a mild odor—especially noticeable to those with a sensitive sense of smell. Heat, humidity, or prolonged moisture exposure can make the scent more noticeable.
To reduce or eliminate the smell, air out your down bedding in the sun for a few hours or tumble dry it on low heat until fully dry. Proper drying also helps prevent mildew.